10) Having to send your commis home at 10pm because they have done 8 hours work.
9) Wine merchants who telephone at 12.30, 1.30, 2.30 or 7.30 (?)
8) Wine deliveries at 12.15
7) Staff not charging for bottles of water
6) Managers over-pouring champagne
5) Managers taking wine orders (!!!)
Having worked with Ronan for over 10 years i have nothing but admiration for his drive and energy and the way he embraces new idea's to improve not only himself but the business' he works for. He is always entirely professional, generous with both his time and knowledge and a true showcase of leading by example. Ronan's knowledge of not only wine, but every aspect of the hospitality industry is impressive and he is always, it appears, a step ahead when embracing innovation to deliver a better result.
Phil Weeks, Sales Director, John Armit Wines